Knowledge Base

Articles list
Scroll to top

Getting Started: Ordering Servers

Ordering Servers

Dedicated servers can be managed and ordered in the control panel from the Servers section.

In the new window, you will find a list of your servers and key information. Servers can be filtered by specific features. Clicking a server block will open the server control panel and interface for ordering additional services. Under the Information tab you’ll find the following: server name, status (available/unavailable), location, paid period, and IP address.

To order a server, select Order server from the menu.

The following server types are available:

  • Fixed configurations. Additional services available for purchase.
  • Custom configurations. Additional services available for purchase.
  • Chipcore. Servers are provided with no additional services. 

When ordering Chipcore servers, you must choose a billing option.

Please note that billing options define the conditions according to which payment is made from your balance, including frequency/period.

Monthly billing occurs on the first of every month. As such, initial payment is pro rata for the remainder of the month, during which the service is ordered. Subsequent payments are made for full months. Payment amounts are calculated automatically when servers are ordered. 

Automated OS Installation

Dedicated server customers have access to a list of available OS templates for automated installation. This list can be found in the server control panel in the Operating system dropdown menu under the Reinstall tab.

From here you can install the latest versions of popular Linux distros (Ubuntu LTS 16.04, Debian 8, Fedora 25) as well as Windows and VMWare EsXi (without active licenses).

There are also pre-installed software templates: Proxmox and Cloudera Hadoop.


Installing Windows has gotten even easier: if you previously had to send a request via ticket system and then wait, now Windows can be installed right from the control panel in just one click. The following versions are available: 2008 R2, 2012, 2012 R2. Licenses have to be ordered separately (available in the Services tab).


A lot of our users rent dedicated servers to build their own virtual environments. With these users in mind, we created a template with the Proxmox virtualization management system.

Proxmox is a Debian-based Linux distro and can be used to quickly deploy virtual machines and manage them over a web interface.

The autoinstall image uses open Proxmox VE (without support), which installs additional packages on top of Debian. If you need official support from Proxmox, then the repository needs to be changed in the signature. Added features include:

  • LXC container support
  • QEMU/KVM virtualization
  • IPv6 support
  • Ability to create high availability clusters with Proxmox VE HA Manager

VMware ESXi

VMware ESXi is the de facto standard for hypervisors in the world of virtualization. Almost any system can be used as a guest OS: Linux, Windows, FreeBSD, Solaris, etc.

VMware ESXi is only 348 MB, most of which are drivers for different operating systems (VMware Tools).

Of all the existing hypervisors, VMware ESXi is the most stable and secure. Its benefits include flexible access and security management, simple cluster deployment and configuration, uninterrupted virtual machine migration (vmotion technology), and more.

The VMware ESXi template will undoubtedly be of particular interest to those looking to configure a private cloud on a rented infrastructure. The latest releases of version 5 and 6 are available.

Only freely distributed hypervisors can be installed from our control panel. To deploy a full cluster of virtual machines, additional paid components will have to be installed. These will need to be purchased independently from VMware’s partners.

KVM Console

Every dedicated server is equipped with a BMC module, which enables remote power management and KVM access.

To open the KVM console, click the console icon in the top right corner of your server’s info page.


Please note that depending on your server configuration, the console interface may appear differently than displayed in the screenshots below.

The console works directly in the browser and automatically adjusts to your screen size. Servers can be easily managed from tablets (phone screens are a bit too small).

Remote management of Chipcore servers from KVM console is currently unavailable.

Using the Console

The KVM console launches in a noVNC session.

The console consists of a modal window with a menu and three power-management buttons, which mimic the functions of the server's Reset button:

  • Reboot
  • Power off
  • Power on

Please note: When opening multiple tabs with novcn sessions, text input will only be available in the tab that was first opened. Text input in subsequent tabs will not be available.  

There are two ways to move the virtual desktop:

  • Drag the window to the desired location while holding down the Alt key and left mouse button
  • Drag the window to the desired location while holding down the Shift key and left mouse button


Please note: Depending on the platform, the console window may blink. This is due to no video output and happens when sleep mode is enabled. This can only be resolved from within the installed system. Read more.

Virtual Keyboard

To open the on-screen keyboard:

  1. Select Virtual Media from the menu.
  2. Click on the Virtual Keyboard menu item.
  3. The on-screen keyboard can be moved the same way as other noVNC windows.

The integrated keyboard lets you enter key combinations by pressing them in order (for example: Ctrl, Alt, and Del).

In the menu under Macro, you will find a list of key combinations which normally cannot be directly entered because they halt the system.