Billing and Payment

Adding Funds

Before creating a virtual data center (vDC), you must add funds to your Cloud powered by VMware Balance.

Payment Model

Under the pay-as-you-go model, prices are calculated as follows:

  1. The total number of each virtual machine component (vCPU, RAM, disk size) is added up. For disabled Virtual Machines, only disk space is counted.
  2. Once per hour, the total maximum value for each resource is multiplied by the resource’s hourly price.
  3. The resulting value is withdrawn from the Cloud powered by VMware Balance.

Resource costs are provided on our website.

For a rough estimate, see our price calculator.

Set up balance notifications to prevent account deactivation.

Service Cancellation

Delete the virtual data centers (vDCs) to cancel the Cloud powered by VMware service and stop billing.

Please note that when a virtual data center is created, the edge gateway Compact router and routed IP address are allocated automatically. You cannot remove these components. You must completely remove the vDC to stop withdrawing funds for the service. Instructions can be found in the article on Removing a Virtual Data Center article.

When all virtual machines in the virtual data center are disabled, edge/networks/routed IP addresses/licenses continue to be charged. When disabling one Virtual Machine and others continue running, you will be still charged for disk usage.

Additional Services

The following additional services are available:

  • direct connected /28 subnet;
  • direct connected /29 subnet;
  • routable IP address;
  • edge gateway Compact;
  • edge gateway Large;
  • edge gateway Quad Large;
  • edge gateway X-Large;
  • windows server (1 core).

Microsoft Licenses

Hourly charges are made based on the number of cores and only apply to enabled Windows-based virtual machines.

Please note that if a machine is turned on for only 10 minutes in 1 hour, you will be charged for a full hour.

Internet Channel

Users are provided 3 TB of monthly Internet traffic for free. Additional traffic can be purchased based on the volume consumed.

Network Resources

IP addresses may be assigned individually or as a subnet. When creating a vDC, an Edge gateway Compact is automatically set up and assigned an IP address.

LAN to Physical Infrastructure

The service lets you connect vDC networks to a local network with dedicated servers and equipment in colocation centers, along with the VPC.

vAPP Template Billing

When a client creates a vApp template, they are charged for the template’s total Virtual Machine disk space.

Billing Documents

Learn how to receive billing documents and invoices.