Reset and Recover the Server Password

The root password can be viewed in the Control panel from Servers and colocationServers ⟶ server page ⟶ Operating system tab. The password can be viewed for 24 hours from the time the OS is installed/reinstalled or configured.

Recover the Server Password in Rescue

  1. Boot the server in recovery and diagnostic Rescue mode.
  2. Mount the OS file system.
  3. If the mounting was performed automatically by the infiltrate-root command:

    • change the password for root:

      passwd root
    • type in a new password and confirm it;

    • exit the environment. The partition will be automatically unmounted:

      exit
  4. If the mounting was performed manually:

    • change the password for:

      passwd root
    • synchronize the data:

      sync
    • exit the chroot environment:

      exit
    • unmount the file system:

      umount /dev/sda1 /mnt
  5. From the Control panel, revert to the previous boot pattern (Boot from 1st drive, etc.) and reboot the server.

Recover the Server Password in WinPE

If you set an empty password, you will not be able to connect via RDP or change the password via NTPWEdit.

  1. Boot the server in recovery and diagnostic WinPE mode.
  2. Run the NTPWEdit password editor.
  3. Under Path to SAM file, check the path to the SAM (Security Account Manager) file.
  4. Click Open.
  5. Select the account. If it is locked, unlock it with Unlock.
  6. Click Change password.
  7. Enter a new password and confirm it. If you set an empty password, you will not be able to connect via RDP or change the password via NTPWEdit.
  8. Click OK.
  9. Click Save changes.