How to Deliver a Server?

Please note that you need to prepare your server by ensuring it’s in working order and meets our requirements (see instructions on How to colocate a server). Configure the IP address, gateway, DNS, and subnet mask on your serverPackage your server with all server mounting rails for 19” racks, power cords, and brackets. There are three ways to deliver a server.

Personal Delivery

Follow these steps to deliver a server for colocation:

  1. Ship or bring your server to the selected data center.
  2. Consign your server to one of Selectel’s specialists and fill out a Delivery and Acceptance Form in duplicate. Please note that When shipping equipment to a data center, you must have ready:

    • for business accounts: the company seal or power of attorney to sign the delivery and acceptance form, and passport;
    • for personal accounts: if the client is delivering the equipment themself, their passport; if an authorized third party is delivering the equipment, power of attorney (PDF), a copy of the client’s passport, and a copy of the third party’s passport.

All service contracts are prepared by us. If colocation has been ordered for Tsvetochnaya data center, it will have to be signed at the time of delivery. If colocation has been ordered for Berzarina or Dubrovka data centers, the contract will be sent by Russian post to the mailing address entered for the user’s account.

Delivery by Taxi

Servers can be delivered for free by taxi during business hours. A taxi will bring you and your equipment to our data centers in Moscow and St. Petersburg from anywhere within the respective ring roads (MKAD in Moscow and KAD in St. Petersburg). Afterwards, you will be brought back to your home or office. To use this service, please indicate that you will require delivery when filling out your service request. Servers delivered by taxi should be prepared the same as if they were delivered personally and include the same required documentation.

Delivery by Courier

If necessary, servers can be delivered by courier service.

Please note that all delivery fees are paid by the client.

Clients are not required to be present at the time of delivery. You can send the required documents: completed and signed Delivery and Acceptance Form in duplicate by registered mail or enclose in a box with the server itself.