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General Questions

All services require a positive balance or full payment before use.

Balance information is show at the top of the control panel at https://my.selectel.ru.

Balance Types

Four balances are available:

  • Main Balance
  • VPC Balance
  • Storage Balance
  • VMware Cloud Balance 

By delineating these balances, clients can more flexibly and effectively manage their finances.

Please note: For detailed information about paying for specific services, please see the corresponding service section in the knowledge base.

Adding Funds

Different payment methods are available for different client types:

TermDescription

Online payments

Payments by bank card are processed by the international processing company PayU

Wire transfers

Wire transfers can be made by transferring money from one bank account to another or without an existing account

Offline payments

Payments made at automated payment kiosks

To make top-ups faster and more convenient, users can link a bank card.

Users with VK accounts can pay for our services with VK votes. The current exchange rate is 1 vote to 3.54 rubles. An application is available to facilitate transfers.