General Questions
All services require a positive balance or full payment before use.
Balance information is show at the top of the control panel at https://my.selectel.ru.
Balance Types
Four balances are available:
- Main Balance
- VPC Balance
- Storage Balance
- VMware Cloud Balance
By delineating these balances, clients can more flexibly and effectively manage their finances.
Please note: For detailed information about paying for specific services, please see the corresponding service section in the knowledge base.
Adding Funds
Different payment methods are available for different client types:
| Term | Description |
|---|---|
Online payments | Payments by bank card are processed by the international processing company PayU |
Wire transfers | Wire transfers can be made by transferring money from one bank account to another or without an existing account |
Offline payments | Payments made at automated payment kiosks |
To make top-ups faster and more convenient, users can link a bank card.
Users with VK accounts can pay for our services with VK votes. The current exchange rate is 1 vote to 3.54 rubles. An application is available to facilitate transfers.